Privacy Policy

Overview

dodoqq ("we", "us", or "our") operates the www.dodoqq.com website. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our service.

Information We Collect

When you create an account, we collect:

• Your name and email address
• Authentication credentials (hashed passwords or OAuth tokens)
• Saved events, RSVPs, waitlist entries, and notification preferences
• Organization profiles and event content you submit

When you buy a ticket, membership, or make a donation, we collect:

• Order, ticket, membership, refund, and attendance-check-in records
• Billing contact details and payment-provider identifiers
• We do not store complete payment card numbers

When you use our service, we automatically collect:

• IP address and browser user agent (for session security)
• Pages visited and interactions (via Vercel Analytics)
• Performance metrics (via Vercel Speed Insights)

How We Use Your Information

• To provide and maintain our service
• To authenticate your identity and manage your account
• To process tickets, memberships, refunds, payouts, and donations via Stripe
• To prevent fraud, enforce limits, and secure the Service
• To improve our service through analytics
• To communicate with you about your account

Third-Party Services

We use the following third-party services that may collect data:

• Stripe — payments, connected-organization payouts, and billing portals
• Resend — transactional and preference-based email delivery
• Vercel Analytics — website usage analytics
• Vercel — hosting, queues, logs, and performance monitoring
• Sentry — error reporting and diagnostics
• Mapbox — map rendering and location search
• Google — OAuth authentication (optional) and places API
• Apple — OAuth authentication (optional)

Each of these services has its own privacy policy governing data they collect.

Cookies

We use essential cookies for session authentication, security, timezone, and location preferences. Vercel Analytics and Speed Insights load only after you select Accept in the cookie notice. Selecting Dismiss leaves those analytics disabled. You can change the stored choice by clearing site data in your browser.

Data Retention & Deletion

We retain account data while your account is active. Account deletion is blocked until active recurring billing is cancelled. Deletion removes your authentication profile and community preferences, but we may retain order, ticket, refund, payout, tax, fraud-prevention, security, and delivery records when needed for legal, accounting, dispute, or safety purposes. Retained records are deleted or de-identified when those purposes expire. Stripe and other processors retain data under their own legal obligations.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing

Contact Us

If you have questions about this privacy policy, contact us at contact@dodoqq.com.

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